Many problems with Interfolio ByCommittee Promotion & Tenure can be solved by clearing your web browser's cache and cookies.
Google Chrome (Mac and Windows) https://support.google.com/accounts/answer/32050?hl=en
- Open Chrome.
- On your browser toolbar, click More
. - Point to More tools, and then click Clear browsing data.
- In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
- Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
- Click Clear browsing data.
Mozilla Firefox (Mac and Windows)
- Click the menu button
- Choose History, and then Clear Recent History….
- Click the drop-down menu next to Time range to clear to choose Everything.
- Click the arrow next to Details to select exactly what information will get cleared. Choose Cookies and Cache.
- Finally, click the Clear Now button. The window will close and the items you've selected will be cleared.
Apple Safari (Mac)
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